Terms and Conditions for Canopy Cafe Online Services

Welcome to Canopy Cafe. These Terms and Conditions ("Terms") govern your use of our online platform, which includes our website and any related online services for showcasing our menu, online ordering, reservations, and highlighting our sustainable practices. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing, browsing, or using our online platform, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. If you do not agree with any part of these Terms, you must not use our services.

2. Services Provided

Canopy Cafe uses this online platform to:

3. Online Orders and Reservations

3.1. Ordering Process

When placing an online order through our site, you agree that all information provided is accurate and complete. An order confirmation does not signify our acceptance of your order; we reserve the right to accept or decline your order for any reason after receipt of your order.

3.2. Pricing and Payment

All prices for products on our menu are listed in GBP (£) and are subject to change without prior notice. Payment for online orders must be made at the time of purchase using the methods specified on our platform. We use secure third-party payment processors to handle all transactions.

3.3. Cancellations and Refunds (Orders)

Cancellations for online food and beverage orders may be possible within a short timeframe after placing the order, before preparation has begun. Please contact us immediately if you wish to cancel. Refunds will be processed according to our internal policy and may take several business days to appear in your account.

3.4. Reservations

All reservation requests made through our platform are subject to availability and confirmation. You will receive a confirmation once your reservation is secured. We reserve the right to cancel or modify reservations due to unforeseen circumstances or violations of our reservation policies.

4. User Conduct

You agree to use our online platform only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the platform. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our platforms.

5. Intellectual Property

All content on our platform, including text, graphics, logos, images, and software, is the property of Canopy Cafe or its content suppliers and is protected by international copyright laws. republication, reproduction, or redistribution of content is expressly prohibited without prior written consent from Canopy Cafe.

6. Disclaimers

Our online platform and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. Canopy Cafe does not warrant that the functions contained in the platform will be uninterrupted or error-free, that defects will be corrected, or that the platform or the server that makes it available are free of viruses or other harmful components.

While we strive to ensure that all information regarding our sustainable and organic ingredients is accurate, slight variations may occur due to supplier availability. Allergy information is provided to the best of our knowledge, but cross-contamination can occur within a busy kitchen environment. Customers with severe allergies should exercise caution and inform our staff directly.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Canopy Cafe shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use our online platform; (b) any conduct or content of any third party on our platform; or (c) unauthorized access, use or alteration of your transmissions or content.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Canopy Cafe

25 Ropemaker Street

London, City of London

EC2Y 9AJ

United Kingdom